School Operations
Resources and guidance to help charter schools run smoothly and safely
What We Offer
Value of partnership
“The value of the partnership we’ve built with the Charter Support Unit team is immeasurable. They provided guidance and walk each school through the exhaustive foundation-building process to a successful first day of school. Through our partnership, we have developed tools and resources for new schools to utilize. We plan on exploring more opportunities to collaborate. I know they’re just a phone call away. “
– Nadia Luna, VP of Member Services
Texas Public Charter Schools Association
Resources & Templates
From checklists for new schools to sample policy manuals, employment contracts and
forms for parents, the CSU’s library contains invaluable resources to help you run your school. Topics for operations professionals include campus safety, student health, family engagement, nutrition program compliance, marketing, technology and cybersecurity — and much more.
Webinars
Aired live weekly, and archived for viewing anytime, the CSU’s webinar series brings expertise from all over the country to bear on common challenges for charter school operators.
Consultations
Have an operations issue that would benefit from an outside perspective, or would you simply like feedback on how you might move your school to the next level? CSU consultants are available to meet with school leaders and boards to work through your school’s particular challenges or to help you advance your mission in new ways.
Document Review
For schools in their first charter contract, we review operating documents at no cost to schools to provide feedback or suggestions. Whether you are developing an employee handbook, a parent guide, employment documents or forms for your staff, we’re here to help.
Budget Templates
Many schools and districts have long utilized the Budget Template tool available from the Charter Support Unit. We will continue to support and expand upon the existing tool. In addition, we will be creating additional templates and tools to help existing schools with developing future budgets, and to assist schools during their launch year with projecting actual expenses and budgets through the school opening. Watch for more later in the year.
Charters.Link (Florida)
For Florida charter schools and authorizers, this online monitoring tool helps ensure compliance with all of the documents and deliverables that schools are required to provide to their authorizing district throughout the year.
School Operations
Trainings, Webinars, Sample Documents, Resources, and more…
- Response to Parent Feedback
March 9, 2021
This is an informal form that teachers can use to provide feedback to parents based on their concerns or complaints. This is a form intended for teachers, a separate “Response to Formal Concern” is similarly formatted, but allows feedback from the admi …
Read more - Response to Formal Concern
March 9, 2021
This is a sample form a school can use for a Principal or school Administrator to document follow up to parent concerns so that the school can keep formal documentation that parental concerns have been addressed, and what steps have been or will be tak …
Read more - Parent Feedback Form
March 9, 2021
This sample form can be used by a school for parents to provide formal feedback or complaints back to the school so that issues can be addressed by the school.
Read more - Student Satisfaction Survey
March 9, 2021
This is a sample survey you may wish to use for students. This survey is geared toward intermediate or older students. The school can customize the survey to match the priorities the school is focusing on or to obtain specific information they wish t …
Read more - Parent Satisfaction Survey
March 9, 2021
This is a sample parent satisfaction that a school can use to gauge parent satisfaction at their school. We recommend this survey is used each spring so that the data can be compared over time. The questions on the second page can be customized to fo …
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